E-Services Platforms & Workflows
A public-sector employment platform, matching talent with mission.
An AI-driven national employment platform pairing qualified candidates with public-sector roles.
Overview
A government workforce-development body needed to transform how the public sector recruits talent. We built an AI-driven matching platform that pairs qualified candidates with the right government positions automatically.
Challenges
What we had to solve.
Challenge 01
Manual screening
Recruitment teams manually reviewed every CV.
Challenge 02
Matching at scale
Skills, qualifications, preference matching.
Challenge 03
Government workflows
Complex approval chains.
Challenge 04
Bilingual recruitment
AR + EN throughout.
Solutions
What we built.
Solution 01
AI matching engine
Scores candidate fit against role requirements.
Solution 02
Dynamics 365 backbone
CRM, workflow engine, integrations.
Solution 03
Self-service portals
Citizens browse roles, apply, track — bilingual.
Solution 04
Government dashboards
Hiring managers see pipeline, time-to-hire.
Implementation
From kickoff to launch.
01
Discovery
Mapped existing recruitment processes.
02
AI model design
Skills taxonomy, scoring algorithms.
03
D365 build
Workflows, integrations, dashboards.
04
Citizen portal
Bilingual portal, application flow.
05
Launch
Phased ministry rollout.
Impact
Results that matter.
AI
Intelligent matching
D365
Workflow-driven
AR/EN
Bilingual
Multi-ministry
Government-wide
Live
In production
Technology Stack
Built with the right tools.
Dynamics 365
Azure OpenAI
Azure
Power Platform
AR/EN
More work
Other case studies.
Explore the outcome
in full.
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