E-Services Platforms & Workflows
An employee self-service portal, HR made effortless.
An employee self-service portal for an economic-zones authority.
Overview
An economic-zones authority needed to streamline internal HR. We delivered an employee self-service portal handling requests, approvals and records across Arabic and English.
Challenges
What we had to solve.
Challenge 01
Helpdesk overload
Thousands of routine requests for leave, payslips, certificates.
Challenge 02
Multi-device
Desktop and mobile both needed.
Challenge 03
D365 integration
Must work with existing D365 ESS data.
Challenge 04
Approval workflows
Manager approvals, escalations, reminders.
Solutions
What we built.
Solution 01
Web on ASP.NET Core
Responsive web app with all ESS functions.
Solution 02
Mobile on Flutter
Cross-platform iOS/Android.
Solution 03
D365 ESS integration
Requests, approvals, data sync.
Solution 04
Workflow engine
Manager approvals, escalations, reminders.
Implementation
From kickoff to launch.
01
Requirements
ESS function inventory, approval mapping.
02
Architecture
ASP.NET Core + Flutter, D365 integration.
03
Build
Web + mobile + integrations.
04
Testing
End-to-end workflow tests.
05
Rollout
Organization-wide employee adoption.
Impact
Results that matter.
Self-service
Employees independent
Multi-device
Web + mobile
D365
Native ESS
Workflow
Automated
AR/EN
Bilingual
Technology Stack
Built with the right tools.
ASP.NET Core
Flutter
Dynamics 365 ESS
REST APIs
Azure
More work
Other case studies.
Explore the outcome
in full.
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