A digital experience & ticketing platform for culture.
A bilingual digital experience and ticketing platform for a national culture, arts and heritage organization.
A national culture and heritage organization needed a modern, bilingual digital experience with integrated ticketing. We delivered a platform on Microsoft Azure and Drupal with an Azure OpenAI layer, unifying content, event discovery and online ticketing across Arabic and English.
What we had to solve.
Outdated digital presence
The existing website was static and could not handle modern event publishing, ticket sales, or visitor engagement at scale.
Fragmented services
Ticketing, event discovery, and content management were disconnected — no unified visitor experience.
No AI engagement
Visitors had no conversational way to discover events or learn about Kuwait's cultural heritage.
Scaling for future institutions
The platform needed to be extensible — capable of onboarding new cultural institutions over time.
What we built.
Cloud-native on Azure
Full stack on Microsoft Azure — both website and ticketing system — with elastic scaling and secure storage.
Drupal CMS for content & events
Drupal as the content backbone — editors publish events, venues, exhibitions, heritage articles with multilingual support.
AI chatbot on Azure OpenAI
A conversational assistant on Azure OpenAI helps visitors discover events and learn about Kuwait's culture.
Integrated ticketing
End-to-end ticket discovery, purchase, seat selection, confirmation — synchronized with the events calendar.
From kickoff to launch.
Results that matter.
Single platform
Bilingual support
Conversational discovery
Future-ready
Sovereign cloud
Built with the right tools.
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